Terms and Conditions

Welcome to Rotu Service Center. By accessing or using our website https://www.rotuservicecenter.com/and our services, you agree to comply with and be bound by the following Terms and Conditions.

1. Services

Rotu Service Center provides repair, installation, and maintenance services for appliances such as air conditioners and washing machines. All services are subject to availability and may vary depending on location and appliance condition.

2. Booking & Appointments

Customers can book services via phone or website.
You agree to provide accurate and complete information.
We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

3. Pricing & Payments

Service charges will be communicated before the work begins.
Prices may vary depending on the issue and spare parts required.
Payment must be made after service completion unless agreed otherwise.
No hidden charges will be applied without customer consent.

4. Warranty

We may provide a limited service warranty on selected repairs.
Warranty covers only the specific service or part replaced.
Warranty does not apply to misuse, accidental damage, or external factors.

5. Customer Responsibilities

Ensure safe and proper access to the appliance.
Provide correct details regarding the issue.
Follow technician instructions for safe usage after repair.

6. Cancellation & Refund Policy

Customers can cancel bookings before the technician is dispatched.
Cancellation after dispatch may attract a visiting charge.
Refunds, if applicable, will be processed based on service terms.

7. Limitation of Liability

Rotu Service Center shall not be held liable for:

Pre-existing damage to appliances
Delays caused by external factors
Indirect or consequential losses

8. Use of Website

You agree not to misuse the website for illegal activities.
All content on the website is for informational purposes only.
Unauthorized use of content is prohibited.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting.

10. Governing Law

These Terms shall be governed in accordance with the laws of India.